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Refund Policy

How refunds work for PremiumAV digital licences.

Digital delivery

PremiumAV Total Security is a digital product. Licence keys are delivered by email after payment is verified; there is no physical shipping.

Refund eligibility

Because keys can be delivered instantly, refunds are considered case-by-case within 7 days of purchase if the product cannot be activated and our support team cannot resolve the issue. Refunds are generally not available once a key has been activated and used, except where required by applicable law.

How to request

Email support@premiumav.in with your order id / payment reference. Do not send card numbers, CVV, UPI PINs, or passwords.

Related

Cancellation Policy · Delivery Policy

PremiumAV Private Limited · support@premiumav.in · Last updated 2026-10-07